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Continuous Improvement, Automation and more! What QA Engineering Teaches Us About Building Better Systems - In Work and Life

Mar 21

12 min read

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Laptop displaying a mountain scene sits on a wooden table with a notebook and charger. Window view shows more mountains. Cozy ambiance.
In the serene setting of nature, a laptop displays a picturesque landscape, symbolizing how QA engineering bridges technology and the real world to create more robust systems.

With over 20 years of experience as a QA Engineer, I’ve come to understand that our core mission, ensuring quality, identifying flaws, and improving systems—goes far beyond the world of software testing. While these principles are fundamental to refining code, their value extends into nearly every aspect of life. The mindset and methodologies we use in QA, such as systematic problem-solving, learning from failures, and continuous iteration, can be applied to building stronger organizations, more cohesive teams, and even better personal habits. QA teaches us to approach challenges with structure and adaptability, turning setbacks into opportunities for growth. These principles are universal, providing a powerful framework for creating systems that are not only efficient and resilient but also capable of thriving in the face of complexity and change.


For me, the principles of QA have become a guiding framework that has shaped my approach to life and success. Whether I’m navigating my role as a father, a husband, an aspiring business owner, or a QA engineer, these principles have been instrumental in helping me stay focused and adaptable. As a father and husband, I apply the same attention to detail and commitment to improvement that I use in testing software. I constantly reflect on my actions, seek feedback from my family, and make adjustments to ensure I’m meeting their needs and fostering strong relationships. In my journey to becoming a business owner, the QA mindset has taught me to embrace failure as a learning opportunity, to test ideas rigorously, and to iterate until I find solutions that work. Even in my career as a QA engineer, these principles have helped me stay resilient in the face of challenges and continuously strive for excellence.


The beauty of the QA framework lies in its versatility and practicality. It’s not just about finding bugs in software, it’s about cultivating a mindset of curiosity, persistence, and growth. By applying these principles to every aspect of my life, I’ve been able to create a foundation for success that is both sustainable and adaptable. Whether I’m troubleshooting a piece of code, resolving a family issue, or refining a business strategy, the QA approach reminds me to stay systematic, learn from every experience, and never stop improving. This mindset has not only helped me achieve my goals but has also empowered me to navigate life’s challenges with confidence and clarity.


Test Early, Test Often: The Power of Proactive Problem-Solving

Close-up of computer code on a dark screen, featuring colorful text lines. The background fades to blurred patterns, creating a tech-focused atmosphere.
A close-up of a computer screen displaying lines of code, highlighting the intricate process of software testing and debugging.

In the world of QA Engineering, one of the most fundamental principles is to "test early, test often." Catching bugs at the earliest stages of development saves time, money, and a lot of frustration down the line. This proactive approach isn’t just limited to software—it’s a mindset that can transform how we handle challenges in our personal and professional lives. Whether it’s addressing a small miscommunication within a team or fixing a minor inefficiency in a process, tackling issues early prevents them from snowballing into larger, more complex problems. By identifying and resolving potential pitfalls before they escalate, we create smoother workflows, stronger relationships, and more effective systems.


In the workplace, this principle translates into fostering a culture of open feedback and regular check-ins. Just as running unit tests ensures the health of a codebase, consistent efforts to identify and resolve issues within a team can lead to greater collaboration and productivity. For example, holding weekly retrospectives or one-on-one meetings can provide a safe space for team members to voice concerns, share ideas, and address problems before they grow. This not only improves the quality of work but also builds trust and morale within the team.


This philosophy extends beyond the workplace and into our personal lives. As a father, I’ve made it a habit to actively seek feedback from my kids about how I’m doing in my role. I’ll ask questions like, “What do I do that you like? What do I do that you don’t like? How can I be a better dad?” The same goes for my wife, siblings, and friends—I’m constantly looking for ways to improve and strengthen those relationships. Feedback, whether positive or constructive, is invaluable because it provides insight into what’s working and what’s not. It’s like running a series of small, informal “tests” to ensure that I’m meeting the needs of the people who matter most to me.


This mindset also applies to my volunteer work. I’m involved in a local baseball/softball league, and when the league president resigned, I took the opportunity to ask for feedback. I sent an email asking, “Was there anything I could have done to make your life easier? What did I do well, and what could I have done better?” This wasn’t just about improving my role within the league—it was about understanding how I could contribute more effectively and support others in achieving their goals. The responses I received were eye-opening and helped me identify areas where I could grow.


Ultimately, the principle of “test early, test often” is about embracing a proactive, feedback-driven approach to life. Whether it’s in QA, parenting, volunteering, or any other area, seeking feedback early and consistently allows us to course-correct, improve, and build stronger systems and relationships. So, the next time you’re faced with a challenge, ask yourself: “How can I test this early? How can I gather feedback to make it better?” You might be surprised at how much smoother things can go when you tackle problems before they grow. Try it—you’ll see the difference it makes.


Automation: Work Smarter, Not Harder


A robotic arm holds a test tube with red liquid in a lab. Blue shelves with equipment are in the background, creating a tech-focused scene.
A robotic arm efficiently handles a test tube in a high-tech laboratory, exemplifying how automation simplifies complex processes.

One of the most powerful tools in a QA Engineer’s arsenal is automation. By automating repetitive and mundane tasks, we free up valuable time and mental energy to focus on more complex, creative, and meaningful work. This principle isn’t just limited to software testing—it’s a game-changer in every aspect of life. Whether it’s at work, at home, or in your personal routines, automation can help you reclaim hours of your day and reduce the mental load of dealing with tedious, repetitive tasks. The goal is simple: let technology handle the boring stuff so you can focus on what truly matters.

 

In my own life, I’m always looking for ways to automate the small, repetitive tasks that eat up my time. For example, I’ve set up email filters and rules to automatically sort incoming messages into folders based on their sender or subject line. This keeps my inbox tidy and ensures that important emails don’t get buried under a pile of newsletters or promotions. I’ve also automated bill payments and subscription renewals so I never have to worry about missing a deadline or incurring late fees. These small changes might seem insignificant, but over time, they add up to significant time savings and peace of mind.

 

Here are some other ways you can automate your life to remove mundane tasks and create more time for the real work:


Automate Your Inbox:

  • Use tools like Gmail filters or Outlook rules to automatically sort emails into folders.

  • Set up auto-responders for common inquiries to save time on repetitive replies.

  • Use tools like SaneBox or Boomerang to prioritize important emails and schedule messages to be sent later.


Automate File Organization:

  • Use scripts (like the Python script I shared earlier) to automatically organize files in your downloads folder or desktop.

  • Set up cloud storage tools like Google Drive or Dropbox to automatically back up and sync files across devices.


Automate Routine Tasks:

  • Use IFTTT (If This Then That) or Zapier to create workflows that connect different apps and services. For example, automatically save email attachments to Google Drive or post social media updates across multiple platforms.

  • Schedule recurring tasks like data backups, report generation, or system maintenance using tools like Cron (for Mac/Linux) or Task Scheduler (for Windows).

 

Automate Home Life:

  • Use smart home devices like Amazon Alexa or Google Home to automate lights, thermostats, and appliances.

  • Set up meal planning apps or grocery delivery services to automate your weekly shopping.


Automate Workflows:

  • Use project management tools like Trello, Asana, or Jira to automate task assignments and reminders.

  • Automate repetitive coding tasks with scripts or tools like Selenium for browser automation or Jenkins for continuous integration.

 

The beauty of automation is that it doesn’t just save time—it also reduces decision fatigue. When you automate routine tasks, you eliminate the need to constantly make small, repetitive decisions, freeing up mental bandwidth for more important work. For example, instead of spending 30 minutes every morning sorting through emails, you can use that time to focus on a high-priority project or spend quality time with your family.


In my volunteer work with the local baseball/softball league, I’ve also found ways to automate administrative tasks. For instance, I’ve automated the way I collect registration data so that I no longer have to mess with excel files. With one push of a button, I can gather, organize and post registration into a shared drive for other board members to access. This not only makes my life easier but also ensures that everyone stays informed and organized.


The key takeaway here is that automation isn’t about being lazy—it’s about working smarter. By identifying the repetitive tasks that drain your time and energy, and then finding ways to automate them, you can create more space in your life for the things that truly matter. Whether it’s spending more time with your kids, diving into a passion project, or simply enjoying a moment of peace, automation can help you get there. So, take a look at your daily routines and ask yourself: “What can I automate today?” You might be surprised at how much time you can reclaim.


Continuous Improvement: Iterate and Optimize

Close-up of a person wearing a yellow tool belt with screwdriver, drill, and measuring tape, holding a blue level. Greenish background.
Tool belt ready: a dedicated worker equipped with essential tools, symbolizing the commitment to continuous improvement.

Continuous improvement is not just a process; it’s a mindset that fuels growth and success, both personally and professionally. Quality Assurance (QA) teaches us that improvement is not a one-time event but an ongoing journey of testing, learning, and refining. This approach ensures that we are always moving forward, even if progress comes in small, incremental steps. By consistently evaluating what works and what doesn’t, we create a foundation for long-term success. Whether it’s in a team setting or in personal endeavors, the commitment to continuous improvement allows us to adapt, innovate, and thrive in an ever-changing world.

 

In practice, this means regularly taking the time to reflect and assess. For teams, this could involve scheduling retrospectives to analyze projects, identify successes, and pinpoint areas for growth. On a personal level, it might look like setting aside time to journal or meditate on your experiences. The key is to treat every failure or setback as a learning opportunity—a “bug report” that provides valuable insights into how you can improve. This mindset shifts the focus from avoiding mistakes to embracing them as stepping stones toward growth. By doing so, you cultivate resilience and a proactive approach to problem-solving.

 

For me, continuous improvement is a weekly ritual. At the end of each week, I take time to journal and reflect on my experiences. I ask myself three key questions: What went well? What could have been better? And what can I stop, start, or continue doing to improve? This practice helps me stay grounded and focused on my goals. However, I don’t stop there. I also seek feedback from those who were affected by my actions or decisions. Just because something worked well for me doesn’t mean it had the same positive impact on others. Their perspectives often provide clarity and help me see blind spots I might have missed. This feedback loop is invaluable because it ensures that my self-assessment is balanced and grounded in reality.

 

By incorporating feedback and maintaining a commitment to reflection, I am constantly adjusting my actions and striving to improve in everything I do. This process isn’t always easy, it requires humility, honesty, and a willingness to change. But the rewards are worth it. Over time, these small, consistent efforts compound, leading to significant growth and transformation. Continuous improvement is not about perfection; it’s about progress. It’s about embracing the journey of becoming better, one step at a time, and understanding that growth is a lifelong pursuit.


Documentation: Clarity is Key


Two people review a legal document at a wooden table; one points while the other holds a pen. A judge's gavel and sunlight visible.
Reviewing crucial documents in a legal setting emphasizes the critical role of thorough documentation in ensuring successful outcomes.

In QA, thorough documentation ensures that everyone is on the same page and that processes are repeatable. Clear communication and documentation are just as important in teams and organizations.


Real-Life Application: Invest time in creating clear, concise documentation for your projects, processes, and goals. Whether it’s a project roadmap, meeting notes, or a personal to-do list, good documentation reduces confusion and keeps everyone aligned.


Resilience: Embrace the Debugging Mindset

Resilience is a cornerstone of success, and nowhere is this more evident than in the world of Quality Assurance (QA). QA engineers are intimately familiar with failure—finding bugs and identifying flaws is literally part of their job description. But rather than viewing failure as a roadblock, they see it as a stepping stone toward improvement. This debugging mindset, where every failure is an opportunity to learn and grow, is a powerful approach that can be applied to every aspect of life. Resilience isn’t about avoiding mistakes; it’s about embracing them, analyzing them, and using them to fuel progress.

 

In real-life terms, adopting the debugging mindset means shifting how we perceive challenges. When something goes wrong, instead of feeling defeated, we can ask ourselves: What went wrong? How can I fix it? What can I learn from this experience? These questions reframe failure as a valuable teacher rather than a source of frustration. By doing so, we cultivate resilience and adaptability, two traits that are essential for navigating life’s uncertainties. This mindset encourages us to approach problems with curiosity and determination, knowing that every setback brings us closer to a solution.

 

For me, failure is not something to fear—it’s an essential part of the journey toward success. I firmly believe that failure is a crucial teacher, showing me what doesn’t work and guiding me toward what does. Every misstep provides clarity, revealing the actions or decisions that need correction. Only through failure can I identify the gaps in my understanding or approach and take the necessary steps to improve. This perspective allows me to view challenges not as obstacles but as opportunities to refine my strategies and grow stronger.

 

The debugging mindset also encourages persistence. When I encounter failure, I don’t give up, I try again, but this time with the knowledge I’ve gained from my previous attempt. This iterative process of trial, error, and correction is how progress is made. It’s a reminder that success is rarely linear; it’s built on a foundation of lessons learned from countless failures. By embracing this process, I’ve developed a resilience that helps me stay focused and motivated, even when the path forward seems uncertain.

Ultimately, resilience is about more than just bouncing back from failure, it’s about using failure as a tool for growth. The debugging mindset teaches us to approach life with curiosity, humility, and a willingness to learn. It reminds us that every challenge is an opportunity to become better, stronger, and more capable. By reframing failure as a necessary and valuable part of the journey, we can cultivate the resilience needed to overcome obstacles and achieve our goals. In the end, it’s not about avoiding failure; it’s about learning how to fail forward.


Final Thoughts

The principles of QA Engineering go far beyond the technical world of software testing, they provide a powerful framework for building better systems in every area of life. From ensuring quality and identifying flaws to embracing failure and fostering continuous improvement, the QA mindset teaches us to tackle challenges with curiosity, resilience, and adaptability. These lessons are invaluable, whether you're creating efficient organizations, strengthening personal relationships, or pursuing ambitious goals. By adopting the systematic, iterative, and growth-focused approach of QA, we can navigate life's complexities with greater clarity and confidence. At its core, QA Engineering reminds us that success isn’t about perfection, it’s about progress. It’s a journey of learning, refining, and striving to create systems, both in work and life, that are robust, effective, and meaningful.


Before I wrap up, let me share a simple yet powerful way I’ve applied lessons from my QA career to simplify and automate my daily life. One thing that often catches my attention is how cluttered people’s desktops can become, filled with files, images, and downloads scattered everywhere. As someone who dislikes clutter, I’ve always made it a point to keep my desktop clean and organized. To make this effortless, I wrote a Python script that automates the process. With just one click, it sorts all my files into neatly categorized folders, saving me time and keeping my digital workspace tidy.

This is just one small example of how automation can make a big difference. By leveraging simple scripts like this, I’ve been able to streamline repetitive tasks, reduce stress, and focus on what truly matters. I’d like to share this script with you because I believe it’s a practical tool that can help anyone declutter their digital space and create a more organized, efficient workflow. After all, small improvements like these can have a ripple effect, making life a little easier and a lot more productive.


Automation

import os
import shutil
# Define the path to your desktop
DESKTOP_PATH = os.path.expanduser("~/Desktop")
# Define categories and their corresponding file extensions
CATEGORIES = {
    "Documents": [".pdf", ".docx", ".txt", ".xlsx", ".pptx", ".csv"],
    "Images": [".jpg", ".jpeg", ".png", ".gif", ".bmp", ".svg"],
    "Videos": [".mp4", ".mov", ".avi", ".mkv", ".flv"],
    "Music": [".mp3", ".wav", ".aac", ".flac"],
    "Archives": [".zip", ".rar", ".tar", ".gz"],
    "Applications": [".exe", ".dmg", ".pkg", ".app"],
    "Others": []  # For files that don't fit into any category
}
def organize_desktop():
    """Organize files on the desktop into categorized folders."""
    # Create category folders if they don't exist
    for category in CATEGORIES:
        folder_path = os.path.join(DESKTOP_PATH, category)
        if not os.path.exists(folder_path):
            os.makedirs(folder_path)
    # Move files into their respective folders
    for filename in os.listdir(DESKTOP_PATH):
        file_path = os.path.join(DESKTOP_PATH, filename)
        # Skip directories and hidden files
        if os.path.isdir(file_path) or filename.startswith("."):
            continue
        # Get the file extension
        _, file_extension = os.path.splitext(filename)
        file_extension = file_extension.lower()
        # Find the appropriate category
        moved = False
        for category, extensions in CATEGORIES.items():
            if file_extension in extensions:
                shutil.move(file_path, os.path.join(DESKTOP_PATH, category, filename))
                print(f"Moved '{filename}' to '{category}' folder.")
                moved = True
                break
        # If the file doesn't match any category, move it to 'Others'
        if not moved:
            shutil.move(file_path, os.path.join(DESKTOP_PATH, "Others", filename))
            print(f"Moved '{filename}' to 'Others' folder.")
    print("Desktop organized successfully!")
if __name__ == "__main__":
    organize_desktop()

How It Works:

  • Categories: The script defines folders for common file types (e.g., Documents, Images, Videos).

  • File Sorting: It scans your desktop, checks each file's extension, and moves it to the appropriate folder.

  • Others Folder: Files that don’t match any category are moved to an "Others" folder.

  • Safety: It skips directories and hidden files (like .DS_Store on macOS).


How to Use:

  1. Save the script as organize_desktop.py.

  2. Run it using Python:

python organize_desktop.py

Why It’s Beneficial:

  • Saves Time: No more manually sorting files.

  • Reduces Clutter: Keeps your desktop clean and organized.

  • Customizable: You can easily add or modify categories and file extensions.


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